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FAQ

1. What astrological system is used on GalacticAstroChart.com?

We use the Tropical Zodiac, Whole Sign Houses, True Lunar Nodes, and True Black Moon Lilith as the default calculation settings.

If you prefer a different setup, you can manually adjust the zodiac, house system, nodes, and other settings before generating your Galactic Astrology Report.


2. How do I generate my Free Galactic Astrology Report?

Simply enter the following details:

  • Birth date
  • Birth time
  • Birth location

Then click GENERATE to instantly create your Galactic Astrology Report.

Please note: Limited features are available without registering for a free account. To unlock additional features and compare all membership options, visit our Levels page.


3. Can I use GalacticAstroChart.com if I don't know my exact birth time?

Yes. If you don't know your exact birth time, simply enter 12:00 noon to generate your chart.

You can still explore your zodiacal alignments with planets, asteroids, fixed stars, galaxies, nebulae, black holes, and other deep-space objects.

However, house placements, the Ascendant (AC), Descendant (DC), Midheaven (MC), Imum Coeli (IC), Vertex, and Part of Fortune (POF) all depend on an accurate birth time, so we recommend not focusing on these until your birth time has been verified.

If you don't know your birth time, we recommend switching the House System to No Houses. This lets you focus on the parts of your chart that remain accurate without relying on an exact birth time.

If you would like to determine your birth time more accurately, you can book a consultation with one of the experienced astrologers in our Practitioner Directory who specialises in birth chart rectification. Simply enter "rectification" into the keyword search on the Practitioner Directory page to find them.


4. My Ascendant degree is different from what I usually see. Why?

You will need to manually set the correct timezone to get the ascendant degree you are looking for. Here is the reason why this happens:

We use the IANA time-zone database, an open source project that is widely accepted as the time-zone authority in the world and most astrological software websites use this database. There are three websites that we know of (Astro.com, Solar Fire and Astro Gold) who instead rely on the ACS Atlas, a proprietary database based on "The American Atlas", a book written by Thomas G. Shanks, who did extensive research in the field and had ties with Astrolabe Inc, the company behind Solar Fire.

99% of the time, results should be identical as both projects often help each other out, but in rare cases there are disagreements between them, especially for dates before 1970 in locations when time-zones were not yet standardized.

Quoting from Wikipedia's article on daylight savings in the US:

"After 1945 many states and cities east of the Mississippi River (and mostly north of the Ohio and Potomac rivers) adopted summer DST. From 1945 to 1966 there was no federal law on daylight saving time, so localities could choose when it began and ended or drop it entirely.

A complicated patchwork of daylight saving policies that varied in length and by city, state, and municipality emerged. As of 1954, only California and Nevada had state-wide DST west of the Mississippi, and only a few cities between Nevada and St. Louis."

Finding out who is right and who is wrong usually requires researching the city's records, or from astrology's side via birth time rectification.

It is your sole responsibility to ensure your birth details are entered correctly to obtain the accurate report on our website.


5. How do I interpret my Galactic Astrology Report?

Your report contains your alignments with fixed stars, galaxies, nebulae, asteroids, black holes, cosmic centres, and many other celestial objects.

If you're new to Galactic Astrology, don't worry, you are not expected to understand everything immediately.

Begin by exploring the Meaning page, where you'll find an introduction to many of the symbols and alignments included in your report.

If you'd like to learn Galactic Astrology and confidently interpret your own chart, we recommend the Galactic Astrology 101 online course. It guides you step by step through the foundations of Galactic Astrology while helping you understand your own unique cosmic blueprint.


6. Can someone help me interpret my Galactic Astrology Report?

Absolutely. If you would prefer personalised guidance, you can book a private consultation with one of our Certified Recommended Galactic Astrology Soul Reading Practitioners.

More than 100 practitioners have completed advanced Galactic Astrology training with Julia Balaz and offer sessions in more than 20 languages. They can help you better understand your unique birth chart, cosmic alignments, and life purpose from a Galactic Astrology perspective.

Browse our Practitioner Directory to search by:

  • Language
  • Session type
  • Certification date
  • Keywords (e.g. birth chart rectification)

You can also view each practitioner's qualifications, biography, areas of expertise, testimonials, and agreement to our Code of Ethics before booking your session.


7. Can I save, print or download my Galactic Astrology Report?

Explorer members can save up to 10 charts.

Enthusiast members can save up to 1,000 charts, print customisable reports, and download them as PDF or Excel files.

Professional members have unlimited saved reports with all advanced features included.


8. How do I create an account?

Simply register HERE using your email address.

Once registered, you'll automatically receive a free Explorer account, which includes additional features such as saved charts and expanded chart options.

You can upgrade at any time to access additional stars, asteroids, advanced chart tools, extended date ranges, and professional research features.

View all membership levels HERE.


9. What happens if my subscription is downgraded or a payment fails?

If your subscription payment cannot be processed, your account will automatically revert to the FREE Explorer level.

Any charts you have already created will remain safely stored and available in your account.

While using the FREE Explorer level, premium features included with the paid subscriptions will no longer be available. However, if you upgrade again in the future, you'll regain access to those features and can continue exactly where you left off.


10. How do I receive my 30% student discount?

Students enrolled in the Galactic Astrology 101 or Quantum Soul Guidance Practitioner (QSGP) courses automatically receive a 30% discount on GalacticAstroChart.com subscriptions.

Simply register on GalacticAstroChart.com using the same email address you used to enrol in your course. The system will automatically recognise your student status and apply the 30% discount during checkout.


11. How do I use all the features on the website?

You can watch a video demonstration of all features for each level HERE.

Timestamps

  • 0:00 Welcome to the Galactic Astro Chart
  • 1:12 Homepage overview and free visitor access
  • 2:17 Explorer level and free registered account features
  • 3:47 Enthusiast level features
  • 6:32 Professional level features
  • 8:25 Future development plans and downgrading explained
  • 9:35 VISITOR LEVEL report and stars included
  • 10:35 How to enter birth details correctly
  • 11:16 Free chart wheel and report overview
  • 13:33 FAQ, meanings page, and practitioner directory
  • 18:45 How to register for the free Explorer level
  • 19:15 EXPLORER LEVEL walkthrough and saved charts
  • 22:11 Chart display options, colors, and extended reports
  • 23:34 Saving charts and chart limit on Explorer
  • 24:19 ENTHUSIAST LEVEL walkthrough
  • 25:03 Extra objects, asteroids, and secondary charts
  • 26:42 Star display options and report settings
  • 28:10 Saving, naming, notes, and PDF download
  • 31:02 Additional Enthusiast tools and saved chart management
  • 34:14 Filtering saved charts for research
  • 35:12 PROFESSIONAL LEVEL walkthrough
  • 36:03 Accessing 25,000 asteroids and custom pinning
  • 39:04 Time control widget
  • 40:22 Pro aspects, orbs, and advanced report options
  • 41:44 Viewing 85 vs 292 stars
  • 43:49 Courses, subscription management, and blog
  • 45:06 Final thoughts and support

12. Why is my birth location name not accepted?

The most common reason is that the location was entered differently from how it appears in our database. Even small differences in spelling, punctuation, abbreviations, or spacing can prevent an exact match.

To find your location quickly:

  • Enter only the first 3–4 letters of the city or town.
  • Wait for the drop-down list of matching locations to appear.
  • Select the correct location from the list instead of typing the full name manually.

If you still cannot find your location, enter its GPS coordinates, which you can easily find in Google Maps.

Alternatively, email us at with the name of the city or town you are looking for. We will be happy to check how it is listed in our database, so you do not have to spend time looking up the coordinates.


13. I still have questions. Can I contact you?

Absolutely! If you have any questions or experience any issues, feel free to contact us at:

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